Kailie McCarville, a Loan Admin out of York, answering the phone at her desk

Contact Us

Resources you need to bank the way you want

We’re here for you if you have questions. Or you need some help with your account. We’re focused on making your experience with Midwest Bank exceptional.

Anne with a client in the Wisner location

Find a Midwest Bank Branch

Find your closest local branch for their current hours, phone number, or additional information.

Need Something Specific?

Maybe one of these can help!

Order Checks

For simple reorders of checks, click the link below. If you need to make changes to your current checks, including updating your name, address, or phone number, contact your local Midwest Bank branch for easy assistance.

Reorder Checks

Credit Card Support

For information related to your Midwest Bank credit card, please call 1-866-572-1637 or log into your credit card account.

Credit Card Account Login

IT Support

Contact your local branch if you need IT support. Click the link below if you want to start a support session.

IT Support Session

Operations Support

Contact your local branch if you need Operations Support. Click the link below if you want to start remote support.

Operations Support Session

Mobile Banking Support

If you need assistance with the mobile app or online banking, call our data center at (402) 329-4077 or fill out the contact us form below and select online and mobile banking as your related issue.

Lost/Stolen Debit Card

Call your local branch to report a lost or stolen card during regular business hours. To report a lost or stolen card outside of regular business hours, call 1-800-472-3272.

Call your Local Branch

Still have questions?

Fill out our contact form, and we’ll get back to you soon.

Frequently Asked Questions

How do I change my username and password?

To change your username and password on your account, simply call or stop in at one of our locations and we will assist you with making the change.

Once I’ve opened my account, how do I log in?

To log in to your account, follow these steps:

  1. Click on the Login button at the top, right hand side of our website.
  2. Enter your Username and Password.
  3. Click the “Login” button.

If you’ve forgotten your login credentials, click on “Forgot your password?” and follow the provided instructions to being resetting your password.

Can I get paper statements?

Paper statements are available for an additional fee.

What is the routing number for Midwest Bank?

The routing number for Midwest Bank is #104102192.

How do I access TeleBanc?

Access your account information easily through TeleBanc with a 4-digit personal identification number (PIN). You can call (800)-963-5463 and follow the recorded instructions to easily:

  • Check account balances
  • Review account activity
  • Transfer funds between accounts
  • Make loan payments
  • Find nearby branch locations and business hours

If you are unsure of your PIN, contact your local branch for assistance.

Personal Checking

Manage your money your way. Our checking accounts provide the flexibility to meet your lifestyle and financial needs, letting you manage your money more effectively.

Learn more

Mobile App

Midwest Bank’s free app is a fast, convenient and secure service provided to our Online Banking users. Now you can manage your money anytime, anywhere from your mobile device!

Learn more

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